Who’s in charge of your business? You or your client? If you answered “I am”, you probably don’t know the term Customer Success and you are at serious risk of putting your company in danger. We are living now in Customer Ag...
With the improvement of technologies such as IoT, robotics, big data and cloud computing, along with market competition, businesses have been forced to adopt the digital transformation. Using technology to optimize those processes that were once d...
In the competitive market that businesses are facing currently, knowing how to negotiate can be the key distinguishing point between you and your competitors. In fact, negotiation is one of the most important pillars for a successful company. Peop...
The procurement area of businesses is increasingly prominent due to its strategic functions. If before this area was seen only as an operational one, handling purchases of the most varied inputs and services, today its actions have a direct impact...
After hearing a lot about the digital revolution in the B2C market, with the use of omnichannels and e-commerce, it’s time for B2B trade to benefit from modern tools. But what is B2B to start with? B2B (or business-to-business) focuses on bu...
In an article that impacted the InforChannel portal, Marcos Roig, Commercial Manager at Mercadoe, addresses the key points that must be taken into account when analyzing and calculating lead time in procurement. Knowing how to calculate lead time ...
More profit and growth for companies: this is the mission of the procurement professional, a career that tends to grow continuously. The procurement professional is an increasingly important asset in corporate meeting rooms. With about 50 candidat...
Have you ever heard about lead time? The waiting time used to calculate process times was the theme chosen by Alexandre Moreno, Director of Services at Mercadoe, in an article that impacted the CIO and InforChannel portals. Measuring conversion ti...
Purchasing planning is one of the most important activities for any company. Responsible for 60% of all expenses of a business, the procurement sector deserves a strategic look from managers and companies that wish to stay relevant. But without a ...
Flexibility to support different customer classes, across multiple channels, has become a condition to do good business. But coping with today’s B2B demands isn’t an easy task; that’s why companies are investing in a long-used re...
Português do Brasil
Español
Português