Mercadoe uses chatbots to improve users’ experience

User experience is the core of any business. Increasingly focused on facilitating and streamlining customer contact with the brand, we implemented a chatbot service at ME, in partnership with Zenvia. We strive on optimizing the service and increas...

sustentabilidade-em-compras

ME B2B Summit: innovation and sustainability in procurement

Sustainability is a recurring theme in the corporate world for some time now. Consumers both from the B2B and B2C markets are more demanding, not only when comes to quality, but also in social responsibility, environmental and innovation issues. E...

ME B2B Summit: the importance of learning in businesses

Did you think that after graduating you would never go back to school? Big mistake! In times when everything changes in the blink of an eye, only one thing remains unchanged: the importance of knowledge. In his speech at the ME B2B Summit, Guilher...

GRSA adota soluções do Mercado Eletrônico

ME helps GRSA to optimize supply management

GRSA and the option for Mercadoe The procurement area is a strategic part of any company’s business. Many of them are adopting technologies, for some time now, to support and streamline the routine of procurement professionals. With this in ...

What is Blitzscaling, the oracle of Silicon Valley?

It’s considered the Oracle of Silicon Valley. And this is attested by CEOs Eric Schmidt (Google and Alphabet), Brian Chesky (Airbnb), Reed Hastings (Netflix) and Mark Zuckerberg (Facebook). In addition to attracting the key trendsetting tech...

liderança-4.0-5-técnicas-para-se-um-líder-do-futuro

Leadership: 5 techniques to be a future leader in procurement

“Leadership is the art of commanding people”. And today it’s really an art, more than ever. Fabrizio Tassitano, Product Director at ME, talked about the current scenario, with special focus on procurement, and how Supply Chain le...

Nível máximo de satisfação

Customer Success and Customer Experience: customer age at ME

We are living in the Customer Age, and there is nothing new about it. Business success is linked to consumer satisfaction and success directly. Those businesses that don’t foresee Customer Experience and Customer Success actions will lose co...

o-que-e-customer-success

Customer Success: what is it and how to achieve it?

Who’s in charge of your business? You or your client? If you answered “I am”, you probably don’t know the term Customer Success and you are at serious risk of putting your company in danger. We are living now in Customer Ag...

Industry Procurement 4.0: The fourth industrial revolution in the supply area

Industry Procurement 4.0 “The factory of the future will have two employees: a man and a dog. The man to feed the dog, and the dog to prevent the man from tampering with the machines”. With this message, Holger Schiele, a German teache...

compras-4-0-tecnologias

Procurement 4.0: Inbrasc and Reuters disclose a survey on the use of technology in businesses

One of the most discussed subjects in 2018 was perhaps Revolution 4.0 and its application in several sectors, such as Procurement 4.0. There has been much talk about disruptive technologies and how partial or full adherence to them can affect busi...