The market competitiveness is fierce. In most sectors, the companies compete for the attention and preference of the client. And to be able to reach the target, the motto is productivity the automation of the processes to produce more, in less time, with less costs and better quality.
Although, most managers ask how the organization can conquer that goal. If that is also your doubt, you need to know the benefits of the automation of processes for your company. Let’s go?
The importance of process automation
The process automation is nothing less than the rationalization and optimization of activities that generate results within the organization. The main goal is to “dry” out production: reduce the work and time used to execute, lower costs, and substitute the manual tasks by the application of a software.
When the solution is implemented, the automation of processes secures the following results:
- The production becomes faster, guaranteeing a better client satisfaction, who receives their merchandise or service in a shorter time. Besides that, the company may gain more contracts, because they are able to execute them in a shorter time.
- The quality is guaranteed because in a rationalized system, the quantity of faults is less (or corrected easier) and the perfection of the technique favors the reduction of costs, because the reduction of time is as small as the error rate saves company resources.
- The company has bigger profit, because it saves during the process and it is possible to attend a bigger quantity of consumers at the same time.
So, the automation of processes is an instrument that allies technology of information and business management, with the final goal of optimizing company results and contributes at the same time.
To become even clearer how the automation of processes contributes to your business, we select its main benefits for organizations. Do you want to know them?
Facilitates the access and circulation of information
One of the most important parts is substitutes the manual activity for a specific software. With that change, the information used by the system is made available to all sectors of the organization, easing its access and application.
This avoids that a department stays dependent on the sharing of information realized by others, it allows the query of data in a simple form, avoiding communication fails and, mainly, gives the managers a broad vision of the business.
Lowers the costs of production
Besides promoting a more rational process and facilitating the correction of errors as they appear, the automation generates a considerable economy and reduces all types of waste that may happen in an organization: time, money, effort and resources.
A detailed automation is capable of mapping the processes and not only identifying points of inefficiency and waste but also the bottle neck that delay production. The corrections made from that data maximizes results.
Another important point is that the automation centralizes data and allows the automatic access by various sectors, avoiding that the employee’s waste time on repetitive activities or on duplicated work. With that, it is possible to shift employees and collaborators to more productive and strategic activities.
Allows a more secure and effective management
The rationalization and transparency of processes, just as the availability of information organized in one platform, allows the manager of the company to have a more broad vision of the organizations function.
From that new perspective on, the capacity of understanding and integrating the internal and external processes is amplified, since the decisions that need to be taken are made based on an entire scope of knowledge with the objective of increasing efficiency probabilities.
That way, by defining the points that need to be improved, the parts of the process that should be eliminated and allocated to collaborators for better results, work routine is optimized and better results are guaranteed.
Reduce labor time
The rationalization of the processes, the access to information, the facilitated communication and mostly the computerization of simple tasks, simplifies the realization of daily activities.
Without the necessity of realizing purely bureaucratic and manual activities, the realization time is substantially reduced. Besides that, the collaborators can focus their energy and effort on their real functions, which allows the better exploitation of the human capital.
Enables new investment in prospection
With the reduction of production costs, the company can destine its resources to something essential to the growth of any organization: the conquering of new clients.
However, at same time that the automation of processes allows that to happen, because it reduces resources, it reduces the necessity of investing in big marketing actions.
It seems contradictory, but it’s simple: to produce merchandising or services in an optimized form, the company is able to offer the market a product of the best quality, for a more accessible price and the delivery in a shorter period of time.
The result of that? The client satisfaction. The consumer satisfaction, as known, doesn’t only bring return (which reduces the need to invest in marketing to recover the churn index), but mainly indicates the service to their circle of influence. That wat the company “gains” an efficient mouth to mouth propaganda.
Brings bigger competitiveness
A rationalized and documented project facilitates a permanent revision and as consequence the perfection of processes. That way, it is easier to carry out alterations that expedite production or that incorporate new technologies, contributing to the final result.
This leads to the creation of improvement-evaluation-improvement cycle that allows better and innovating practices in the following processes, enhancing the level of competitiveness of the company.
Besides attending to the consumer with merchandise or services of a superior quality, the company develops an excellent reputation in the market, which aggregates value to their product.
Guarantee of compliance
Business models of governance connect the administrative expectations to the daily reality of the corporations. And without planning to implement those measures, it gets harder to achieve the expected results.
Also, there is no way to demand laws and regulations, as well as policies and guidelines, will be followed by all before incorporating practices of compliance and company culture.
With the automation of purchasing processes, all that is being made becomes in accordance with the established norms. All the realized actions within the electronic platform stays registered for further consultation in historic, which can also be used for futures audits.
Besides the practical aspect, management power, lower costs, economy of time and savings, the automation gives the buyer autonomy and compliance, since it fits in the rules with no effort – and no risks.